Connect : Collect : Collaborate

Taking advantage of your knowledge
Capturing, managing and taking maximum advantage of the knowledge, insights and learnings of your key stakeholders, customers, staff, contractors and partners is a necessity in today’s competitive environment. The ability to apply learnings and best practices quickly and efficiently from your most value asset – your people is crucial in gaining competitive advantage and operating more effectively. HanKMalik can help you to design, build and implement cost effective and innovative Knowledge Management solutions to release your most valuable human capital.
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Learn and share knowledge better

Global KM Practitioner & Thought Leader

HanKMalik is a globally recognised KM Practitioner and thought leader with almost twenty years’ experience in the field of Knowledge Management focusing on designing, delivering, implementing multiple global KM engagements. Catching the “passion” for KM with Lotus Software in the late 1990s I have worked as lead practitioner with leading consultancies including Arthur Andersen, PriceWaterhouse, IBM Global Services and Deloitte. I have led KM teams around the world including, UK, Europe, USA, Japan and the Middle East. I have also spoken at global KM conferences and contributed to global KM books for a number of years, most recently on the new KM ISO 30401 2018 standard.

Helping these organisations manage their knowledge
How I can help your organisation

Why HanKMalik

I have a unique “blend” of related skills that are required for best practice KM, including learning, people and change management, process, content management and technology. I started my career in eLearning and instructional design and progressed to software and management consultancy, being fortunate enough to learn closely from several of the world-renowned KM gurus. I have gained a large amount of experience leading KM teams and practicing globally as a Subject Matter Expert delivering real benefits to customers.

KM Thought leader, latest thinking and the Energy Sector

Internationally recognised as a Knowledge Management subject expert, I am frequently consulted on topical issues for KM and most recently on the ISO 30401- 1918 KM standard, KM in Government and Digitalisation. I can keep you up to date on the latest thinking and opportunities where KM can bring you value. I have recently built a specialism in the Energy sector focusing on oil and gas, innovation for renewables and energy efficiencies.

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Real Project Delivery with benefits
I have global reputation for taking a very practical and pragmatic approach to KM and have a track record of delivering real results with KM. I have delivered multiple KM Projects as both a specialist Practitioner and KM Lead on a global basis and have helped to achieve real costs saving and cost avoidance running into the hundreds of millions of dollars. All projects have included a blend of people, process and technology.
Catalyst for change and growth

I have proven learning, change management and communication skills that can help to “catalyse” and reinvigorate your KM initiatives (if needed). I have proven experience in assessing KM programmes, sense making and recommending improvements for positive change – focusing on the people, process and behavioural sides to encourage engagement and buy in for business benefits.

Generating KM value

KM Strategic, Advisory & Consultancy Services

I can offer a range of cost effective and tailored KM Strategic advisory and consultancy services to help with your Knowledge Management initiatives focusing on the following:

  • StrategyHow KM can help to meet your strategic objectives with focused goals, activities, and governance and operational road maps
  • Audits & AssessmentsHow to benchmark your current KM efforts against global best practices and prepare for the new KM Systems Standard, 30401 2018
  • Processes & MethodsHow to build a knowledge sharing culture with effective supporting processes
  • Communities & CollaborationHow to introduce high performing communities with a cost-efficient blend of people, processes, methods and tools
  • Asset & ContentHow to better identify, capture, manage and “sweat” your key Knowledge assets
  • TechnologyAdvice on how to choose the appropriate tools for KM, vendor selection and management
  • Project DeliveryProject management and delivery including KM Team management
  • Change Management, Communications &amp TrainingHow to introduce effective change management with skills transfer, coaching and communications
  • Benefits RealisationHow to achieve real tangible outcomes with KM with advice on key success factors and relevant KPIs
Meet Hank Malik

International KM Leader & Specialist

I have specialised in Knowledge Management for over 20 years and have the proven “blended” skills and experience to help you introduce relevant and tailored KM solutions to meet your specific needs. I have a unique background in being able to deliver “deep” as KM specialist and technical authority in the field, but also to lead and inspire KM teams to deliver real tangible benefits. I have global experience managing KM teams across both the private and public sectors. Through the KM Institute, I hold certification for Certified Knowledge Practitioner, Certified Knowledge Manager, and Mastery in Knowledge Management.

Hank is an experienced Knowledge Management (KM) practitioner with over twenty years working extensively in the field of KM. Hank is a recognised KM subject matter expert with skills in delivering solutions with a blend of people, process, content, learning and technology. He also has experience with implementing KM internationally, including the Middle East, Europe, the US and Japan for multiple industry sectors including energy (oil, gas and renewable), automotive, pharmaceuticals and aviation. He has led numerous KM teams, speaks at international KM conferences, contributes to publications (most recently the Palgrave Handbook of KM), and is a Master Certified Knowledge Manager (MCKM) with the Knowledge Management Institute.

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Global Presence

Global KM Activities

Events

I have spoken and facilitated and chaired at numerous international KM conferences the most recent being:

  • KM Kuwait, Kuwait City (2019) – KM Chairperson and Facilitator
  • KM Asia, Hong Kong (2019) – Managing our Knowledge in PDO
  • KM UK London (2019, 2018) – KM Facilitation , Successful KM delivery in PDO
  • SPE/ AAG KMC Conference, Abu Dhabi (2016) – PDO managing KM in Oil & Gas

Publications – Recent Author Contributions

  • Palgrave Handbook of Knowledge Management (2018), Palgrave Publishing
  • KM and Organisational Performance, KM in the Public Sector
  • A guide to global best practice and Standards in Knowledge Management (2019), Ark Group
  • Supporting and Resourcing for KM in relation to ISO 30401 20018
  • The KM Cookbook (2019), Collison, Corney, Leng
  • Creating value in Oman: KM in PDO
  • The KM Handbook (2019), Lambe and Milton
  • PDO’s Initial Reflections on the new ISO KM 30401 Standard

Communities & Networks

Communities and networks include:

  • Oman KM Community
  • David Gurteen Newsletter
  • SKIMLeader
  • CILIP KM Community
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Ready to Maximise Your Knowledge?

I would be excited to connect with you to discuss how I can help you gain competitive advantage of your organisation’s value knowledge.

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